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Meet our professional callers

Hear firsthand what our business development team loves about their work

Anika Temperante
Anika Temperante
Director of Sales and Marketing

Until you’ve worked with us, it can be hard to visualize exactly how our professional callers spend their days, or why they love working in business development.

These talented individuals are our greatest resource. They’re the reason why leading companies, from startups to Fortune 500s, trust us to represent their valued brands.

So, we asked a few members of our call center team to share their stories.

What makes a great business development representative? We look for individuals with:

  • Fearless and outgoing personalities
  • Strong communication and listening skills
  • Great problem-solving abilities
  • Team spirit
  • Willingness to interact with all kinds of people

Beyond that, we provide ongoing on-the-job training, mentoring and education that builds sales skills and creates a strong team.

A family-friendly company with a great team environment

Volkart May callers start as business development representative. This professional inside sales role works as part of a team, calling on behalf of one or two leading medtech and B2B clients.

Teamwork is a critical part of our culture. We work hard—but we try to have fun doing it and support each other at every stage in a project.

“Volkart May is a very family-friendly company. The employees and supervisors are great people,” explains one of our many business development representative.

Another caller told us: “The best thing about working at Volkart May is the great team! At the same time you work, you also have fun!”

Because our call center operates in a hybrid model, with our lead generation and appointment-setting teams working in our Minnesota office and from their homes, we employ a variety of activities to make sure everyone can engage and participate.

Our call center team appreciates that extra effort.

“Although I work remotely, I still enjoy the social atmosphere here. The staff are friendly, kind and super helpful,” says one of our business development representative.

Flexible scheduling and a variety of engaging projects

Work-life balance is another advantage for Volkart May callers. Our staff can choose their hours and work when it fits their schedules. We call across all U.S. time zones so there’s always a region where we can reach B2B and medtech decision-makers.

“I love the work-life balance Volkart May offers. It gives me a great degree of control and freedom within my job,” says one of our business development representative.

Another caller agrees, stating, “I work on a variety of engaging projects in comfort of my home, and with flexible hours.”

Variety is a great description for our work. There’s rarely a dull day in the contact center. That’s because every outbound calling project is unique. Callers are always learning. Our medtech and B2B calls span numerous industries, geographies and all types of decision-makers, from hospital administrators to school custodians to heads of manufacturing firms.

Growing sales skills and helping B2B and medtech succeed

What these campaigns have in common are knowledgeable, peer-to-peer conversations that build rapport, gather information and support our clients’ sales and marketing goals.

One of our most tenured callers has advanced to become a lead generation specialist and trainer. This individual loves playing a vital role.

“My greatest satisfaction is helping companies to be successful. Every time I make a call I feel a part of growing our economy,” he says.

Opportunity for advancement is a final reason our callers appreciate working at Volkart May. Everyone has the chance to learn new skills, participate in more challenging projects and take on additional responsibilities. Those steps can include becoming a mentor to other callers, training as a lead generation specialist and even stepping up as a trainer or call center supervisor.

One of our newer business development representatives appreciates these options and says, “I love being a support system to others, which allows me to enhance my leadership skills.”

Join the Volkart May team

Are you looking to grow your sales skills in a fun and supportive environment? Check out our current career opportunities and apply today.

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