Volkart May is a people-focused contact center that specializes in helping companies connect with conversation. From generating leads to driving sales to uncovering breakthrough insights, we believe there’s nothing more powerful, engaging and valuable than one-to-one human conversation.
For more than 30 years, our passion for people has helped us connect medical technology and B2B marketers with decision-makers. Our people make the difference. Our callers are experts at representing our clients’ brands and tenacious at reaching business decision-makers. We augment digital and in-house sales teams with our transparent, team-based, and market-proven process to exceed your goals.
Our time-proven process delivers
This is the secret sauce and what separates Volkart May’s strategic campaigns and professional conversationalists from script-reading smilers and dialers. Clients come to us with inside sales challenges. We solve them with a five-step process perfected over 30 years.
Design and develop
Work together to set goals, develop call guide, train callers on your brand, products and services
Call and connect
Contact your audiences and score leads, with weekly client conferences to continuously optimize your campaign
Collect and share
Every day, transfer qualified leads, database updates and digital call recordings to your CRM or in-house system; book appointments on your sales team’s calendars; send follow-up emails to decision-makers with more information
Analyze and improve
Customize reports as needed per your request, adjust and fine tune your campaign to maximize results
“Your conversations are definitely revealing rich and actionable information!”
“This program raises the productivity of our inside sales managers.”
“Your callers are the voice of our brand and we are very pleased with their work.”
“Volkart May is our best lead source.”
“The reps are excited about the leads and love hearing the call recordings.”
Our people are difference-makers
As our clients have said and our leaders will tell you, our people are rock stars. Meet our featured employees.