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Terms of Use

By entering into an agreement for the provision of Services with Volkart May (“Services”), or by accessing and using this website or any social media site identified as relating to Volkart May (hereinafter referred to as “Volkart May Social Media”), you (“You” and “Your”) agree to the following Terms of Use (“Terms”).

Terms as used herein refers to your use of the website, Volkart May social media as well as any and all general and special arrangements, provisions, requirements, rules, specifications, and contractual obligations that form an integral part of an agreement, master services agreement, and/or statement of work (hereinafter referred to as “Agreement”) entered into between Volkart May and you for the provision of Services. Services, as used herein, refers to inbound or outbound telephone answering services, call center services, or any other service that Volkart May has agreed to provide under an applicable Statement of Work. It is not possible to engage Volkart May for the provision of Services through the website, but you may request that Volkart May contact you to discuss your request for Services through the Contact Us button on our website.

By accessing, browsing, or using the website, Volkart May social media or entering into an Agreement for the provision of Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and to comply with all applicable laws and regulations.

Website and Volkart May social media terms
By using the website and Volkart May social media you agree to be bound by these Terms as set forth below. Use of the website or Volkart May social media is strictly voluntary. Please read these Terms carefully before using the website or Volkart May social media. If you do not agree to these Terms, you should not continue to use the website or Volkart May social media.

Accuracy
Information on the website or Volkart May social media may contain typographical errors, inaccuracies, or omissions in relation to products, Services, pricing, locations, descriptions, information, and other matters. Volkart May reserves the right to correct any errors, inaccuracies, or omissions, and to discontinue, change or update information at any time without prior notice. Accordingly, you should confirm the accuracy and completeness of all posted information before making any decision related to any Services, products, or other matters described in the website or Volkart May social media.

Volkart May provides no assurances that any reported problems with the website or Volkart May social media will be resolved by Volkart May, even if Volkart May elects to provide information with the goal of addressing a problem. Volkart May is not under any obligation to provide website or Volkart May social media maintenance or customer support.

Prohibited conduct

If you breach any portion of these Terms, your authorization to use the website or Volkart May social media automatically terminates and you must immediately discontinue use of the website and/or Volkart May social media. In your use of the website and/or Volkart May social media You shall not:

  • Violate any applicable law or regulation;
  • Upload, post, use, transmit, or otherwise make available, including by e-mail, (each, a “Post”) any content or information that is false or inaccurate;
  • Post any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, or content that could otherwise be considered to be illegal or objectionable;
  • Impersonate or use the identity of another person or organization, or falsely state or otherwise misrepresent your affiliation with a person or organization;
  • Engage in any activities or manipulate identifying material to misrepresent the origin of content;
  • Post any content that is subject to any disclosure restrictions;
  • Post any materials, items, information, or content that infringes or otherwise violates any patent, copyright, trademark, or any other intellectual property rights;
  • Post any unsolicited or unauthorized advertising or promotional materials, including without limitation, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
  • Use the website or Volkart May social media to disseminate any information or content, including by e-mail, that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, or information or content that could otherwise be considered to be objectionable;
  • Post any material that contains software viruses or any other corrupt computer code, files, or programs that impair the use of any computer software or hardware or telecommunications equipment;
  • Interfere with or otherwise limit the use of the website or Volkart May social media by other users, or collect, compile, or store personal information about other users of the website or Volkart May social media;
  • Disrupt or interfere with the operation of the website or Volkart May social media by overloading or exceeding the capacity of the website or Volkart May social media or the systems resources, accounts, usernames and passwords, servers, or networks connected to or accessible through the website or Volkart May social media or any affiliated or linked websites;
  • Disrupt or interfere with the security of, or otherwise cause harm to the website or Volkart May social media, or the systems resources, accounts, usernames and passwords, servers or networks connected to or accessible through the Website or Volkart May social media, or any affiliated or linked websites.
  • Use any robot, spider, other automatic device, or manual process to “screen scrape,” monitor, “mine,” or copy the web pages on the website or Volkart May social media, or the content contained therein without Volkart May’s prior, express, and written permission; or,
  • Use the website or Volkart May social media for commercial purposes. 

Confidential information
Volkart May does not want to receive confidential or proprietary information from you through the website or Volkart May social media. Please note that any information or material you make available or send to Volkart May through the website or Volkart May social media (“user content”) will be deemed NOT to be confidential or proprietary to you or any third party.

By the post of user content to the website or Volkart May social media, you represent and warrant that: (a) the user content is non-confidential and is not subject to disclosure restrictions under any applicable data privacy laws or regulations; (b) you have all necessary rights to post the user content to the website or Volkart May social media, and to grant the rights to Volkart May you grant in these Terms; (c) the user content is accurate and not misleading or harmful in any manner; (d) the user content, and your use and the post thereof in connection with the website or Volkart May social media, does not and will not violate these Terms or any applicable local, state, national or international statute, regulation, or law. You agree not to enforce any moral rights, ancillary rights or similar rights in or to the user content against Volkart May or our affiliates (as defined in Volkart May’s Privacy Policy), licensees, distributors, agents, representatives and other authorized users, and agree to procure the same agreement not to enforce from others who may possess such rights.

User content
You agree that you are solely responsible for the post of any user content that you make available on, or send through, the website or Volkart May social media. In addition to the rights granted to Volkart May elsewhere in these Terms, you grant Volkart May a non-exclusive, sublicensable, irrevocable, perpetual and royalty-free worldwide license under all copyrights, trademarks, patents, trade secrets, privacy and publicity rights and other intellectual property rights to use, reproduce, transmit, print, publish, publicly display, exhibit, distribute, redistribute, copy, index, comment on, modify, adapt, translate, create derivative works based upon, publicly perform, make available and otherwise exploit such user content, in whole or in part, in all media formats and channels now known or hereafter devised (including in connection with the website and Volkart May social media and on third-party websites and platforms such as Facebook, YouTube and Twitter), in any number of copies and without limit as to time, manner and frequency of use, without further notice to you, with or without attribution, and without the requirement of permission from or payment to you or any other person or entity.

Although Volkart May has no obligation to screen, edit or monitor any of the user content or user conduct on the website and Volkart May social media, Volkart May reserves the right, and has absolute discretion, to remove, screen or edit any user content and to monitor any user conduct at any time and for any reason without notice. Your user content may be available on the website and/or Volkart May social media for a limited period of time, as determined by Volkart May in its sole discretion. You are solely responsible for creating backup copies and replacing any of your user content at your sole cost and expense.

Linking to the website
All links to the website and/or Volkart May social media must have prior approval in writing by Volkart May. With prior written approval, Volkart May may consent to links in which the link and the pages that are activated by the link do not: (a) create frames around any page on the website and/or Volkart May social media or use other techniques that alter in any way the visual presentation or appearance of any content within the website or Volkart May social media; (b) misrepresent your relationship with Volkart May; (c) imply that Volkart May approves or endorses you, your website, or your service or product offerings; and (d) present false or misleading impressions about Volkart May or otherwise damage Volkart May’s reputation or the goodwill associated with the Volkart May name or trademarks. As a further condition to being permitted to link to the website and/or Volkart May social media, you agree that Volkart May may at any time, in its sole discretion, terminate permission to link to the website and/or Volkart May social media. In such event, you agree to immediately remove all links to the website and/or Volkart May social media and to cease using any Volkart May trademark or trade name. 

Service Terms of Use
By using the Services, You agree to be bound by these Service Terms as set forth below. Use of the Services is strictly voluntary. Please read these Terms carefully before using the Services. If You do not agree to these Terms, You should not continue to use the Services.

In your use of any Volkart May service, you shall not:

  • Violate any applicable law or regulation;
  • Transmit, or otherwise make available, including by e-mail, (each, a “Post”) any content or information that is false or inaccurate;
  • Impersonate or use the identity of another person or organization, or falsely state or otherwise misrepresent your affiliation with a person or organization;
  • Engage in any activities or manipulate identifying material to misrepresent the origin of content;
  • Post any content that is subject to any disclosure restrictions;
  • Post any materials, items, information, or content that infringes or otherwise violates any patent, copyright, trademark, or any other intellectual property rights;
  • Post any unsolicited or unauthorized advertising or promotional materials, including without limitation, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
  • Post any material that contains software viruses or any other corrupt computer code, files or programs that impair the use of any computer software or hardware or telecommunications equipment;
  • Interfere with or otherwise limit the use of the Services by other users, or collect, compile, or store personal information about other users of the Services; or
  • Disrupt or interfere with the security of, or otherwise cause harm to the systems resources, accounts, usernames and passwords, servers or networks connected to; or accessible through the Services. If you breach any portion of these Terms, your authorization to use the Services automatically terminates and you must immediately discontinue use of the Services.

Volkart May may at any time, without notice to you, revise these Service Terms of Use and any other information contained in this website and/or Volkart May social media by updating these Terms. Volkart May may also make improvements or changes in the products, Services, or programs described on the website and/or Volkart May social media, or modify, change, add to, terminate or suspend any part or all of the website or Volkart May social media at any time without providing notice to you.

General Terms of Use for website, Volkart May social media and services
By sending Volkart May any information or material, you agree that Volkart May is free to use any ideas, concepts, know-how, or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) we obtain your permission to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of the website or Volkart May social media will be published or otherwise used with your name on it; or (c) we are required to do so by law. Personally identifiable information that you submit to Volkart May for the purpose of receiving products or Services will be handled in accordance with our Privacy Policy.

Trademarks
The trademarks, service marks, trade dress, and “look and feel” (the “Trademarks”) used and displayed on the Website and/or through the Services are registered and unregistered Trademarks of Volkart May. Nothing on the website or in the Services shall be construed as granting any license or right to use any Trademark displayed on the Website or in the Services without the prior written permission of Volkart May. Other product and company names mentioned on the website or in the Services may be the Trademarks of their respective owners.

Forward-looking and cautionary statements
Except for historical information and discussions, statements set forth throughout the website, Volkart May social media or through the Services may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 or other applicable laws. These statements involve a number of risks, uncertainties, and other factors that could cause actual results to differ materially, as discussed in the company’s filings with the US Securities and Exchange Commission, under the caption “Risk Factors” and elsewhere in such reports.

Global availability
Information Volkart May publishes on the internet or in description of its Services may contain references or cross references to Volkart May products, programs, and Services that are not announced or available in your country. Such references do not imply that Volkart May intends to announce or make available such products, programs, or services in your country. Please consult your local Volkart May business contact for information regarding the products, programs, and services that may be available to you.

Business relationships
The website, Volkart May social media and Services may provide links or references to non-Volkart May websites, services and resources. Volkart May makes no representations, warranties, or other commitments whatsoever about any non-Volkart May websites, third-party services or resources that may be referenced, accessible from, or linked to the website, Volkart May social media or Services. A link to a non-Volkart May website does not mean that Volkart May endorses the content or use of such website or its owner. In addition, Volkart May is not a party to, or responsible for, any transactions you may enter into with third parties, even if you learn of such parties (or use a link to such parties) from the website, Volkart May social media or through the Services. Accordingly, you acknowledge and agree that Volkart May is not responsible for the availability or quality of such external websites, services, or resources, and is not responsible or liable for any content, services, products, or other materials on or available from those websites or resources.

When you access a non-Volkart May website or service, even one that may contain the Volkart May logo, please understand that it is independent from Volkart May, and that Volkart May does not control the content of that website or service. It is up to you to take precautions to protect yourself from viruses, worms, Trojan horses, and other potentially destructive programs, and to protect your information asyou deem appropriate. 

Disclaimer of warranty
USE OF THE WEBSITE, VOLKART MAY SOCIAL MEDIA, AND/OR SERVICES IS AT YOUR SOLE RISK. ALL MATERIALS, INFORMATION, CONTENT, PRODUCTS, SOFTWARE, PROGRAMS, AND SERVICES ARE PROVIDED “AS IS,” WITH NO WARRANTIES OR GUARANTEES WHATSOEVER. VOLKART MAY EXPRESSLY DISCLAIM TO THE FULLEST EXTENT PERMITTED BY LAW ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, GUARANTEES, OR REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY AND INTELLECTUAL PROPERTY RIGHTS. WITHOUT LIMITATION, VOLKART MAY MAKES NO WARRANTY OR GUARANTEE THAT THE WEBSITE, VM SOCIAL MEDIA, OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

YOU UNDERSTAND AND AGREE THAT IF YOU DOWNLOAD OR OTHERWISE OBTAIN MATERIALS, INFORMATION, CONTENT, PRODUCTS, SOFTWARE, PROGRAMS, OR SERVICES FROM THE WEBSITE AND/OR VM SOCIAL MEDIA, YOU DO SO AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES THAT MAY RESULT, INCLUDING WITHOUT LIMITATION LOSS OF DATA OR DAMAGE TO YOUR COMPUTER SYSTEM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Limitation of liability
IN NO EVENT WILL VOLKART MAY BE LIABLE TO YOU OR ANY PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OF ANY TYPE WHATSOEVER RELATED TO OR ARISING FROM THE WEBSITE AND/OR VOLKART MAY SOCIAL MEDIA OR ANY USE OF THE WEBSITE, VOLKART MAY SOCIAL MEDIA, OR SERVICES, OR OF ANY WEBSITE OR RESOURCE LINKED TO, REFERENCED, OR ACCESSED THROUGH THE WEBSITE, VOLKART MAY SOCIAL MEDIA, OR SERVICES, OR FOR THE USE OR DOWNLOADING OF, OR ACCESS TO, ANY MATERIALS, INFORMATION, PRODUCTS, OR SERVICES, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOST SAVINGS, OR LOSS OF PROGRAMS OR OTHER DATA, EVEN IF VOLKART MAY IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION AND WAIVER OF LIABILITY APPLIES TO ALL CAUSES OF ACTION, WHETHER BASED ON CONTRACT, WARRANTY, TORT, OR ANY OTHER LEGAL THEORIES.

Additional Terms
These Terms do not create any third-party beneficiary rights. If you do not comply with these Terms and we do not take action right away, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).

If it turns out that a particular Term is not enforceable, this will not affect any other Terms.

The laws of Minnesota, USA, excluding Minnesota’s conflict of laws rules, will apply to any disputes arising out of or relating to these Terms. All claims arising out of or relating to these Terms will be litigated exclusively in the federal or state courts located in Minneapolis, Minnesota, USA, and you and Volkart May consent to personal jurisdiction in those courts.

For information about how to contact Volkart May, please visit our Contact page.

Additional or different terms, conditions, and notices may apply to specific materials, information, products, software, and Services offered through this Website and/or Volkart May social media. In the event of any conflict, such additional or different terms, conditions, and notices will prevail over these Terms. Please see the applicable Agreement or notice.

Copyright & Trademark
© Copyright 2001-2020 Volkart May, Inc. All rights reserved.
Volkart May website pages may contain other proprietary notices and copyright information which should be observed.

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