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Business development professionals attending a training session.

What makes a good business development rep?

Business development representative (BDR). Inside sales representative. Sales development representative (SDR). Call center agent. No matter what the title, if you’re hiring or managing the team responsible for cold calling, sales prospecting, lead generation and lead nurturing, you know there…

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Checklist for evaluating if outsourcing is suitable for your business needs.

Checklist: Is outsourcing right for you?

If you’re like many sales and marketing professionals, you’re always looking for ways to use your limited resources wisely, with the best possible return on investment. Outsourcing can help you meet your lead generation and sales goals through the support…

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Person checking email on smartphone with work desk background.

Email + outbound calling = A winning combo

Nearly all marketers rely on email campaigns for lead generation and awareness. Email campaigns provide an easy, cost-effective and measurable way to reach B2B and medtech prospects. Today’s email and marketing automation platforms, from MailChimp and Constant Contact to Eloqua,…

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BDR Sales Call Guide for Outreach.

How to create a BDR sales call guide

During initial inside sales conversations—those that are very early in the sales funnel—it’s helpful for a business development representative (BDR) to have a set of guidelines. Following these proven best practices for B2B and medtech outbound calling will steer the…

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Hand placing coin on soil with growing plant and stacked coins representing revenue growth.

Is your B2B sales team focused on all revenue sources?

How does your sales team spend the majority of its time? If you’re like most B2B or medtech companies, your high-powered field sales reps and distributors focus on the largest accounts and the opportunities closest to converting. However, it’s important…

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B2B inside sales professionals collaborating in a modern office environment.

The crucial role of B2B inside sales professionals

Inside sales professionals that work for B2B or medtech companies take on a lot of roles. Their jobs entail much more than scripted cold calls to a prospect list or sales database. Savvy organizations know how crucial inside sales professionals—also…

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Team meeting showcasing company transparency and teamwork.

Build trust with an authentic company story

In uncertain economic times, where business norms are continuously changing, it's vital for brands to remain adaptable and responsive. One area where B2B and medtech brands can shine is in their messaging. Success today calls for conveying authenticity and being…

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Woman with headset taking notes during remote call at home office.

Dos and don’ts for effective remote calling

COVID-19 has caused whole companies to switch to a work from home model, which of course includes the sales and marketing departments. At Volkart May, we’ve made a similar pivot. Our experienced B2B and medtech callers can now work remotely,…

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Medical professionals discussing patient care in a hospital setting.

How to tap emotional triggers to get the sale

Your pipeline is filled with quality leads. Now, it’s time for your sales team to take over and focus on what they do best—transform these leads into paying customers. While every member of your sales team may have a different…

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Employee engagement in a call center team to improve retention and boost morale.

How to retain valuable call center employees

Call center employees and inside sales staff play a vital role within a B2B or medtech organization. They’re on the “front lines,” speaking to customers and prospects every day. While their job is to provide customers, prospects, and leads with…

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