Tap into the Voice of the Customer with a Two-Way Conversation

Tap into the Voice of the Customer with a Two-Way Conversation

Voice of the customer should be captured at all stages of the customer lifecycle from pre to post purchase. Direct input from your customers and prospects plays an important role in everything from product development and market research to prospecting, selling and providing world-class customer service. Here’s more information:

Have Live Conversations on the Phone

One of the most […]

Tap into the Voice of the Customer with a Two-Way Conversation 2018-11-05T15:03:15+00:00

Checklist to Keep Leads Moving Through the Sales Funnel

Checklist to Keep Leads Moving Through the Sales Funnel

Generating leads is necessary for business success, however it’s really only a first step. In order for those leads to generate a return on investment, they need to move through the sales funnel and eventually convert into a paying customer or client.

In other words, it isn’t enough to simply generate leads – they need to be viable. If your […]

Checklist to Keep Leads Moving Through the Sales Funnel 2018-10-31T21:51:01+00:00

The Role of B2B Inside Sales Professionals

The Role of B2B Inside Sales Professionals

Today’s B2B inside sales functions handle a lot. Their job doesn’t simply entail a single scripted call to all of the names on a provided list. Their role (and the inside sales process) encompasses much more than that. Closing a sale and keeping a customer or client happy requires multiple “touches.”

Each of the following responsibilities falls within the inside sales function:

Each […]

The Role of B2B Inside Sales Professionals 2018-10-24T18:50:12+00:00

Follow These 3 Tips When Putting Together an Inside Sales Call Guide

Follow These 3 Tips When Putting Together an Inside Sales Call Guide

An inside sales call guide is beneficial because it serves as an outline for a sales representative when they have a conversation with prospects and/or customers. Unlike a sales script, it doesn’t include what to say word for word. Rather, it includes some key points that should be made throughout the call, allowing […]

Follow These 3 Tips When Putting Together an Inside Sales Call Guide 2018-10-18T20:34:27+00:00