Want a Callback? Follow These Inside Sales Voicemail Tips

Inside sales professionals have many communication tools in their arsenal today, but the traditional phone conversation remains an integral part of the lead generation and lead qualification process. A two-way dialogue helps to establish a connection on a more personal level, which can go a long way towards moving a prospect through the sales funnel.

The caller can ask questions that uncover what the prospect needs which can […]

Want a Callback? Follow These Inside Sales Voicemail Tips 2019-03-20T21:34:52+00:00

4 Ways to Build a Positive Call Center Culture

A top priority of a call center that provides customer service and inside sales services is to provide customers, prospects, and leads with a positive company experience. A positive experience with an agent goes a long way towards keeping current customers happy and turning prospects and leads into sales.

While customer, prospect, and lead happiness are all important, so too is keeping those on the other end of […]

4 Ways to Build a Positive Call Center Culture 2019-03-12T21:10:21+00:00

Take These Steps to Turn Leads into Sales

Lead generation is important, but ultimately the number of leads you have isn’t directly contributing to the bottom line. In order to generate a return on investment, the leads must turn into paying customers or clients.

Once a lead is generated, the next step is to move the lead through the sales funnel towards conversion by following these important next steps:

Get Qualify Leads

In an ideal world, every single […]

Take These Steps to Turn Leads into Sales 2019-02-18T19:41:02+00:00

B2B Inside Sales is More Than Selling

Selling is an important function of B2B inside sales, but the overall inside sales process encompasses so much more than that. After all, sales don’t happen magically. There is a lot of time and effort that goes into finding a sales-ready prospect and once the prospect becomes a customer or client, the work is far from over.

It’s true that inside sales are important, but many downplay its […]

B2B Inside Sales is More Than Selling 2019-02-13T17:14:29+00:00