Healthcare is a focus for us, and our Business Development Specialists and Customer Service Professionals have experience making and taking calls for large healthcare and wellness companies. The teams in our healthcare call center are comfortable reaching out to hospitals, clinics and other medical practices and they speak regularly with Physician Assistants, Nurses, Office managers, and other healthcare professionals such as Directors of Case Management and Medical Directors.
If you have patients and caretakers calling in with questions, our teams are available to help and warm transfer them to medical clinics as appropriate.
The teams within our healthcare call center are also well versed in health benefit plans for businesses and have rapport-building conversations with Human Resources executives in medium-to-large companies as well as Owners, Presidents, CEOs and other C-Suite titles in the small business market.
We offer you access to a group of professionals that are able to engage your market at all stages of the customer lifecycle and keep your business processes efficient.