Healthcare Sales Prospecting & Customer Service
Healthcare is a focus for us, and our Business Development Specialists and Customer Service Professionals have experience making and taking calls for large healthcare and wellness companies. The teams in our healthcare call center are comfortable reaching out to hospitals, clinics and other medical practices and they speak regularly with Physician Assistants, Nurses, Office managers, and other healthcare professionals such as Directors of Case Management and Medical Directors.
If you have patients and caretakers calling in with questions, our teams are available to help and warm transfer them to medical clinics as appropriate.
The teams within our healthcare call center are also well versed in health benefit plans for businesses and have rapport-building conversations with Human Resources executives in medium-to-large companies as well as Owners, Presidents, CEOs and other C-Suite titles in the small business market.
We offer you access to a group of professionals that are able to engage your market at all stages of the customer lifecycle and keep your business processes efficient.
Obtain Healthcare Sales & Marketing Data
Build a database of business decision makers and key influencers, patients and caretakers. Understand challenges, needs, purchase timeframes, and other key buying indicators so that your marketing efforts are targeted, relevant and efficient.
Responsive Lead Qualification & Inquiry Response
Always have someone available to speak with customers, prospects and patients when they are interested in what you have to offer, want a quote or have questions. We take inbound calls and reach out to marketing-generated inquiries in a timely, consistent and professional way.
Generate Healthcare Sales Opportunities
Over 80% of our clients are in healthcare. We can intelligently speak with your target market to uncover healthcare sales opportunities whether they are in a list of net new prospects, leads that have gone cold or within past or current customer databases.